Audit of Ridgeline Fulfillment LLC invoices for Juniper & Pine
July 2026 to September 2026: 3 invoices, 3,705 lines, 3,693 order lines matched to the brand's Shopify orders.
Certain: follows directly from the contract and the order data. Likely: a strong sign to confirm before claiming.
The contract gives the brand 30 days from the invoice date to dispute a charge.
The evidence
Shipping marked up above the contract $417.58
Your contract allows an 8% markup on carrier charges ("Postage and carrier charges are billed at carrier cost plus 8%."). These shipments are billed above that.
| Invoice line | Order or ref | Charge | Billed |
|---|---|---|---|
| RF-2026-07CSV row 5 | #9701 | Postage - UPS Ground | $10.46 |
| Carrier cost $9.34, 8% allowed = $10.09; billed $10.46 (12.0%). Should be $10.09. Over by $0.37 | |||
| RF-2026-07CSV row 9 | #9702 | Postage - UPS Ground | $8.19 |
| Carrier cost $7.31, 8% allowed = $7.89; billed $8.19 (12.0%). Should be $7.89. Over by $0.30 | |||
| RF-2026-07CSV row 13 | #9703 | Postage - UPS Ground | $10.00 |
| Carrier cost $8.93, 8% allowed = $9.64; billed $10.00 (12.0%). Should be $9.64. Over by $0.36 | |||
and 1,004 more lines in the evidence spreadsheet
Storage billed above the contract basis $324.00
Your contract bills storage on the period's average ("Storage is billed on the average number of pallets occupied during the calendar month."). The invoices bill more than the average in your storage report.
| Invoice line | Order or ref | Charge | Billed |
|---|---|---|---|
| RF-2026-07CSV row 1209 | Pallet storage - July | $792.00 | |
| 44 billed; the pallet report averages 39.0 (peak 44) over 31 days, so 39 at most. Should be $702.00. Over by $90.00 | |||
| RF-2026-08Charges row 1292 | Pallet storage - August | $810.00 | |
| 45 billed; the pallet report averages 40.0 (peak 45) over 31 days, so 40 at most. Should be $720.00. Over by $90.00 | |||
| RF-2026-09pages 25-25 | Pallet storage - September | $828.00 | |
| 46 billed; the pallet report averages 38.0 (peak 46) over 30 days, so 38 at most. Should be $684.00. Over by $144.00 | |||
Rates that do not match the rate card $205.00
These lines are billed above the rate in your signed rate card for the date of the charge.
| Invoice line | Order or ref | Charge | Billed |
|---|---|---|---|
| RF-2026-07CSV row 3 | #9701 | Additional item | $0.85 |
| 1 × $0.85 billed; rate card "Additional item (Amendment No. 1)" is $0.65 from 2026-07-01. Should be $0.65. Over by $0.20 | |||
| RF-2026-07CSV row 7 | #9702 | Additional item | $0.85 |
| 1 × $0.85 billed; rate card "Additional item (Amendment No. 1)" is $0.65 from 2026-07-01. Should be $0.65. Over by $0.20 | |||
| RF-2026-07CSV row 11 | #9703 | Additional item | $0.85 |
| 1 × $0.85 billed; rate card "Additional item (Amendment No. 1)" is $0.65 from 2026-07-01. Should be $0.65. Over by $0.20 | |||
and 587 more lines in the evidence spreadsheet
The same charge billed twice $185.00
The same receiving or fixed fee is billed twice, with the same reference, quantity and amount.
| Invoice line | Order or ref | Charge | Billed |
|---|---|---|---|
| RF-2026-09pages 25-25 | ASN-2231 | Receiving - cartons | $185.00 |
| Same charge as RF-2026-08, Charges row 1294. Over by $185.00 | |||
Orders billed after they were cancelled $51.45
These orders were cancelled in Shopify before the warehouse shipped them, but fulfilment charges were still billed.
| Invoice line | Order or ref | Charge | Billed |
|---|---|---|---|
| RF-2026-07CSV row 156 | #9741 | Pick & pack - first item | $3.25 |
| Order #9741 was cancelled on 2026-07-04 and never fulfilled. Over by $3.25 | |||
| RF-2026-07CSV row 157 | #9741 | Additional item | $1.70 |
| Order #9741 was cancelled on 2026-07-04 and never fulfilled. Over by $1.70 | |||
| RF-2026-07CSV row 158 | #9741 | Poly mailer | $0.40 |
| Order #9741 was cancelled on 2026-07-04 and never fulfilled. Over by $0.40 | |||
and 26 more lines in the evidence spreadsheet
More items billed than the order had $9.10
Item fees exceed the number of items in the Shopify order.
| Invoice line | Order or ref | Charge | Billed |
|---|---|---|---|
| RF-2026-07CSV row 440 | #9820 | Additional item | $2.55 |
| Order #9820 had 3 items; 3 additional items billed, 2 expected. Over by $0.65 | |||
| RF-2026-07CSV row 600 | #9865 | Additional item | $0.85 |
| Order #9865 had 1 item; 1 additional item billed, 0 expected. Over by $0.65 | |||
| RF-2026-07CSV row 773 | #9913 | Additional item | $1.70 |
| Order #9913 had 2 items; 2 additional items billed, 1 expected. Over by $0.65 | |||
and 11 more lines in the evidence spreadsheet
Quantity times rate does not equal the amount $3.50
On these lines the amount is more than quantity times rate.
| Invoice line | Order or ref | Charge | Billed |
|---|---|---|---|
| RF-2026-08Charges row 1295 | Returns processing | $10.50 | |
| 2 × $3.50 = $7.00, billed $10.50. Should be $7.00. Over by $3.50 | |||
Residential surcharge on business addresses $72.10
A residential surcharge was billed on orders shipped to a business. Carriers classify addresses themselves, so confirm a few before claiming.
| Invoice line | Order or ref | Charge | Billed |
|---|---|---|---|
| RF-2026-07CSV row 131 | #9734 | Residential surcharge | $5.15 |
| Order #9734 shipped to the company "Fernwood Bakery". Over by $5.15 | |||
| RF-2026-07CSV row 184 | #9748 | Residential surcharge | $5.15 |
| Order #9748 shipped to the company "Redline Studio". Over by $5.15 | |||
| RF-2026-07CSV row 806 | #9922 | Residential surcharge | $5.15 |
| Order #9922 shipped to the company "Northfield Architects". Over by $5.15 | |||
and 11 more lines in the evidence spreadsheet
The credit request, ready to send
- To
- Ridgeline Fulfillment LLC
- Subject
- Billing corrections for July 2026 to September 2026
- Attached
- Evidence spreadsheet
What we could not check
- Billed weights: needs a Shopify products export with variant weights (planned).
How we read the invoices
Every line we read is added up and compared with the invoice's printed total, so nothing is missed or misread.
| Invoice | Lines | Lines add up to | Invoice total | |
|---|---|---|---|---|
| RF-2026-07 | 1,211 | $6,532.15 | $6,532.15 | Matches |
| RF-2026-08 | 1,292 | $7,015.43 | $7,015.43 | Matches |
| RF-2026-09 | 1,202 | $6,504.22 | $6,504.22 | Matches |